2010 — 2014
Guru Gobind Singh Indraprastha University
Bachelor of Technology (B.Tech), Information Technology
Available for conversations
Mayank Gupta
Staff Software Quality Engineer at ServiceNow, working alongside a team of 9–10 engineers — coding, testing, and shipping the platform the world's largest enterprises depend on.
01
Quality at scale
02
About
Nearly twelve years of building software that real businesses depend on — the past seven at ServiceNow, where I work alongside a team of nine to ten engineers across the full lifecycle: code, test, deploy.
My day-to-day sits at the intersection of automation craftsmanship and performance engineering — designing test frameworks, growing the automation suite, and using WebPageTest to keep ServiceNow's UI fast across major releases. The QE label is narrower than the work, though: I also write production code on the ServiceNow platform, ship internal tooling, and own pieces of the deploy pipeline. The lines between code, test, and ship are thinner than they used to be — and that's where modern engineering increasingly lives.
Before ServiceNow I was an SDET at Winshuttle and a test engineer at Infosys — so the journey has been from manual testing, through automation, into framework design and platform-level engineering at IC4.
Certified SAFe 6.0 Agilist. Comfortable across Java, C#, JavaScript, Selenium, Playwright, REST Assured, and the assorted CI/CD tooling that holds it all together. Outside work, I run an NGO, Let's Donate Smiles, focused on empowering underprivileged girls and women.
11+
years in engineering
7+
at ServiceNow
9–10
engineers I work with
03
Selected work
-
2024 → Now
Staff Software Quality Engineer IC4
ServiceNow
Working alongside a team of nine to ten engineers across automation, performance, and platform development — mentoring, writing production code on the ServiceNow platform, owning pieces of the deploy pipeline, and partnering with customers on platform releases.
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2021 → 2024
Senior Software Quality Engineer
ServiceNow
Shipped six automation projects in three years. Owned WebPageTest-based performance regression tracking. Built internal tooling on the ServiceNow platform. Trained and mentored new joiners.
-
2018 → 2021
Software Quality Engineer
ServiceNow
Joined ServiceNow's QE practice — UI automation with Selenium, API testing, cross-browser regression coverage.
-
2017 → 2018
SDET
Winshuttle
Test automation for SAP data-management products. C# / Selenium framework work and release validation.
-
2014 → 2017
Software Test Engineer
Infosys
Began my career on enterprise client engagements — test planning, manual and early automation testing across the SDLC.
04
Expertise
Core practice
- Test Automation
- Selenium WebDriver
- Performance Testing
- API Testing
- Framework Design
Languages & frameworks
- Java
- C#
- JavaScript
- Playwright
- Selenium
- JUnit
- TestNG
- NUnit
- Jasmine
- SQL
Tooling & methods
- REST Assured
- Postman
- WebPageTest
- Git
- Jenkins
- Maven
- JIRA
- HP ALM
- ServiceNow Platform
- SAFe 6.0
Domains
- SaaS
- Cloud Infrastructure
- Finance
- Taxation
- E-Commerce
Languages
- English
- Professional
- Hindi
- Native
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Education
2008 — 2009
Taksila Public School, Delhi
All India Senior Secondary Certificate (CBSE) — Science
2006 — 2007
Taksila Public School, Delhi
All India Secondary Examination (CBSE)
06
Beyond work
An NGO I run
Let's Donate Smiles
A grassroots effort focused on empowering underprivileged girls and women — access, dignity, opportunity. Years of work with the team have earned us appreciation certificates for the impact we've had in women's empowerment, but the real measure is the lives that change quietly, person by person.
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Get in touch
Open to conversations about quality engineering, test automation, performance work, or interesting platform problems.
- Email mayankindugupta@gmail.com
- LinkedIn linkedin.com/in/mayankindugupta
- Location New Delhi, India